Henceforth, 'The Bridal Boutique Ltd' will be referred to as 'The Company', the purchaser of goods from The Company will be referred to as 'The Buyer'.

1. Where only a deposit has been paid, the full balance of the order value must be paid before the bride's first fitting. MONIES ARE NOT REFUNDABLE OR TRANSFERABLE TO OTHER ORDERS. ONCE GOODS ARE ORDERED, YOU HAVE NO RIGHTS IF YOU SIMPLY CHANGE YOUR MIND.
2. Goods ordered that are not available from stock normally take up to 14 weeks for delivery unless a specific time limit is stated in writing on this order. Gowns requiring extra length or special measures are subject to a surcharge, carried forward to the customer from the manufacturer, which is not always known until the gown arrives in stock. Then it will be added to the cost of the goods above.
3. On ordering, a minimum deposit of 50% is required on all gowns (not including accessories). No alterations can be carried out until the garments are paid for in full. Approximate alteration time is eight weeks. Gowns are purchased on size only, based on the largest of bust, waist or hip measurements and agreed with the clients.
4. Exact colours and shades on fabrics and designs on trim, including lace, cannot always be guaranteed. Accessories purchased elsewhere can only be used during fitting of gowns etc. at your own risk.
5. During gown fittings, shoes and underwear must be the ones intended for the wedding day. We will recommend the amount of alterations to gowns, but if the client insists on a fit tighter than recommended, we will not be responsible. Equally, we accept no responsibility for gowns not fitting when collected due to clients increase or decrease in weight or any other reason beyond our control.
6. In the event of a wedding being cancelled for any reason whatsoever, the balance becomes payable immediately and all goods must be collected.
7. 10 working days are required to allow cheques to clear before any items will be released to the buyer except where any balance paid by cheque is guaranteed by a valid banker’s cheque card. THIS ALSO APPLIES TO CHARGES MADE FOR ALTERATIONS.
8. The Company will not accept responsibility for the damage to or loss of goods once they have been taken from The Company's premises by The Buyer.
9. We are unable to offer any refunds or exchanges on any items purchased 'off the peg' from our shop.
   

Nothing in the above shall affect your statutory rights.